Amit Mahale

I'm

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About

Dedicated Linux Technical Support Specialist with over 2+ Years of experience providing expert assistance to individuals and organizations in managing and troubleshooting Linux-based systems. Proven track record of delivering timely and effective solutions to complex technical issues. Demonstrated a history of consistently providing prompt and efficient resolutions to intricate technical challenges. Dedicated to optimizing system performance and ensuring utmost client contentment.

Amit k. Mahale.

Linux System Administrator, Dedicated L1 & L2 Technical Support Engineer with extensive experience in Linux administration. Proficient in diagnosing and resolving hardware and software issues, managing server performance, and providing top-notch customer support. Adept at using tools like WHM, cPanel, Plesk and more to ensure optimal server operation and user satisfaction. Seeking a challenging role to leverage my technical expertise and enhance customer experience.

  • Birthday: 30 April 2002
  • Website: www.amitMahale.tech
  • Phone: +91 7378340223
  • City: Nashik, Maharashtra
  • Degree: Master of Bussiness Administration (Information Technology)
  • Email: [email protected]
  • Freelance: Available

Skills

LINUX 95%
AWS 80%
cPanel/WHM 100%
WordPress/CMS 90%
CCNA 85%
MySQL 75%

Resume

Dedicated Linux Technical Support Specialist with over 2+ Years of experience providing expert assistance to individuals and organizations in managing and troubleshooting Linux-based systems. Proven track record of delivering timely and effective solutions to complex technical issues. Demonstrated a history of consistently providing prompt and efficient resolutions to intricate technical challenges. Dedicated to optimizing system performance and ensuring utmost client contentment.

Sumary

Amit Mahale

Linux System Administrator, Dedicated L1 & L2 Technical Support Engineer with extensive experience in Linux administration. Proficient in diagnosing and resolving hardware and software issues, managing server performance, and providing top-notch customer support. Adept at using tools like WHM, cPanel, Plesk and more to ensure optimal server operation and user satisfaction. Seeking a challenging role to leverage my technical expertise and enhance customer experience.

Education

Master of Bussiness Administration

2023 - Present

MVP's IMRT college, Gangapur Road, Nashik-422002, Maharashtra, India

Bachelor of Science

2019 - 2022

Bhonsala College of Nashik-422002, Maharashtra, India

Professional Experience

Technical Associate

2025 - Present

ESDS Software Solution Ltd.

  • Providing technical support for Linux-based web applications, specializing in web administration and troubleshooting.
  • Addressing and resolving L1/L2 server-related issues efficiently.
  • Managing server optimization, data migration, and restoration via SSH.
  • Maintaining websites on shared servers and ensuring optimal performance.
  • Handling high server loads during traffic spikes, achieving 99% uptime.
  • Resolving issues related to email, DNS, MySQL, FTP, and HTTP with a 95% first-time resolution rate.
  • Proficient in WHM, WHMCS, cPanel, Plesk, and DirectAdmin.
  • Mitigating threats including DDoS attacks, port attacks, spoofing, and spam-related abuse.
  • Delivering technical back-end support to international clients via email and chat.

Linux Technical Support Engineer

2023 - 2025

SARPS Technologies Pvt. Ltd., Ambad MIDC, Nashik 422010

  • Provided technical support for Linux-based web applications with a focus on web administration and troubleshooting.
  • Led and supported a team managing L1/L2 server tasks and issue resolution.
  • Handled server optimization, data migration, and restoration via SSH.
  • Maintained websites on shared servers, ensuring optimal performance.
  • Managed server loads during high-traffic periods, achieving 99% uptime.
  • Resolved issues related to email, DNS, MySQL, FTP, and HTTP with a 95% first-time resolution rate.
  • Proficient in WHM, WHMCS, cPanel, Plesk, and DirectAdmin.
  • Addressed abuse issues including spam checks, phishing attacks, fraudulent activities, copyright violations, DDoS, port attacks, and spoofing.
  • Delivered technical support to domestic and international clients via email, chat, phone, and remote tools.

Certifications

Certified in advanced technical support methodologies, highlighting expertise in troubleshooting, system administration, and customer-focused solutions.

  • All
  • cPanel/WHM
  • LINUX
  • CCNA
  • Others

CPCP (cPanel Certified Partner Accreditation)

Litespeed Certification Exam

CPP (cPanel Professional Certification Exam)

WHM Administration-certification-Exam-CWA

WHM Administration-certification-Exam-CWA-Amit-Mahale

GDPR

LGeneral Data Protection Policy

Certificate of Autodesk Design Now (3D Modelling) by Autodesk

Imunify360 Certification Exam

Annual Traning Level 4

Annual Traning Level 4

Skills

Skilled in Linux system administration, web server management (Apache, Nginx), MySQL, AWS, cloud infrastructure, and automation. Experienced in security, networking, business development, and client relations with a strong problem-solving and troubleshooting ability..

Linux (Debian and RHEL)

Expertise in system administration, configuration, and troubleshooting on Debian and RHEL Linux distributions.

AWS Solutions Architect

Proficient in designing and deploying scalable, secure, and cost-effective cloud solutions using AWS services.

CCNA

Network fundamentals and access, IP connectivity, IP services, security fundamentals, and more.

MySQL

Strong experience in database management, optimization, and troubleshooting in MySQL environments.

Web Hosting

Experienced in managing and hosting websites using Apache, Nginx, and related technologies for optimal performance and security.

Customer Success And relationship Management

Customer Success and Relationship Management, focusing on customer satisfaction, retention, and growth.

Tech Stack

Proficient in managing Linux-based systems and leveraging cloud technologies like AWS for scalable solutions. Experienced in containerization with the web server management with Nginx/Apache, and database administration with MySQL and cPanel/WHM

Linux (Debian, RHEL)

AWS (EC2, RDS, S3 bucket)

MySQL

cPanel/WHM

Nagios

CCNA

Contact

Thank you for visiting out my profile. If you would like to get into contact with me, please fill out the form below.

Address

Nashik, Maharashtra, INDIA 422009

Call Us

+91 7378340223

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